Terms of service

Garage Shelving Solutions — Store Policy

Terms of Use

Effective: [21/042026 |  Garage Shelving Solutions Pty Ltd  |  ABN: [92 754 184 288]

Acceptance of terms

By accessing or using the Garage Shelving Solutions website at garageshelvingsolutions.com.au ("the Site"), placing an order, or otherwise engaging with our services, you agree to be bound by these Terms of Use ("Terms").

These Terms apply to all visitors, customers, dealers, and any other users of the Site. If you do not agree to these Terms, you must not use the Site or place an order.

These Terms are to be read in conjunction with our Privacy Policy and Returns, Refunds & Warranty Policy, both of which form part of the agreement between you and GSS.

About us

The Site is operated by Garage Shelving Solutions Pty Ltd (ABN: [92 754 184 288]), a company registered in Australia. We manufacture and distribute heavy-duty steel shelving and storage solutions through our direct online store and a national network of authorised dealers.

Contact: sales@garageshelvingsolutions.com.au

Orders and contract formation

Placing an order on our Site constitutes an offer to purchase goods subject to these Terms. A binding contract is formed only when we send you an order confirmation email. We reserve the right to decline or cancel any order at our discretion, including where:

  • A product is out of stock or has been mispriced due to a genuine error.
  • We are unable to verify payment or delivery details.
  • The order appears to be fraudulent or in breach of these Terms.

If we cancel your order after payment has been received, a full refund will be issued to your original payment method within 5 business days.

 

Pricing and payment

All prices displayed on the Site are in Australian Dollars (AUD) and include GST unless otherwise stated. Prices are subject to change without notice. The price applicable to your order is the price displayed at the time you complete checkout.

  • We accept payment via Shopify Payments, Afterpay, and other methods displayed at checkout.
  • Payment is processed at the time of order placement.
  • We do not store credit card or debit card details on our servers.
  • In the event of a pricing error on our Site, we reserve the right to cancel the order and offer the product at the correct price.

Freight, delivery and risk

GSS ships Australia-wide via pallet freight carriers. Delivery timeframes provided at checkout are estimates only and are not guaranteed. GSS is not liable for delays caused by third-party freight providers, weather events, or circumstances outside our control.

  • Risk of loss and damage passes to the customer upon handover to the freight carrier.
  • Title (ownership) of goods passes to the customer upon receipt of full payment.
  • Delivery is to the kerbside or ground floor only unless otherwise agreed. You are responsible for arranging equipment or personnel to move goods from the delivery point.
  • It is the customer's responsibility to ensure a safe and accessible delivery location. Failed deliveries due to inaccessible premises may incur re-delivery fees.

Important: Inspect all deliveries before signing the carrier's delivery docket. Note any damage on the docket and report to us within 48 hours. See our Returns & Refunds Policy for full details.

 

Product information and load ratings

GSS takes reasonable care to ensure all product descriptions, specifications, dimensions, and load ratings displayed on the Site are accurate. However, we do not warrant that all information is free from error.

  • Load ratings are provided as a guide under normal conditions and assume even weight distribution across the shelf surface.
  • You are responsible for ensuring that the products you purchase are appropriate for your intended use and installation environment.
  • GSS accepts no liability for damage, injury, or loss arising from overloading, improper installation, or use of products beyond their stated specifications.
  • Product images are indicative only. Minor variations in colour or finish may occur between batches.

Intellectual property

All content on the Site — including text, images, product photography, logos, videos, graphics, and underlying code — is the property of Garage Shelving Solutions Pty Ltd or its licensors and is protected by Australian and international intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit any content from the Site without our prior written consent. You may view and print pages for your own personal, non-commercial use only.

 

Acceptable use

When using the Site, you agree not to:

  • Use the Site for any unlawful, fraudulent, or harmful purpose.
  • Attempt to gain unauthorised access to any part of the Site or its underlying systems.
  • Transmit any malware, viruses, or other harmful code.
  • Scrape, crawl, or systematically extract data from the Site without written permission.
  • Use the Site to impersonate any person or entity, or misrepresent your affiliation with any person or entity.
  • Post or submit any false, misleading, or defamatory content.

We reserve the right to suspend or terminate access to the Site for any user who breaches these conditions.

 

Limitation of liability

To the maximum extent permitted by law, GSS excludes all liability for any indirect, incidental, special, consequential, or punitive loss or damage arising out of or in connection with your use of the Site or our products, including but not limited to loss of profits, loss of data, or damage to property.

Where liability cannot be excluded under the Australian Consumer Law, our liability is limited to:

  • In the case of goods: replacement, repair, or refund of the purchase price.
  • In the case of services: re-supply of the services or payment of the cost of re-supply.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law that cannot be excluded by agreement.

 

Third-party links and services

The Site may contain links to third-party websites or services (including dealer websites, freight tracking portals, and payment providers). These links are provided for convenience only. GSS does not endorse, control, or accept responsibility for the content, privacy practices, or availability of any third-party site.

Your use of any third-party site is at your own risk and subject to that site's own terms and policies.

 

Dealer network

GSS authorised dealers operate independently. While dealers are required to meet GSS's standards, GSS is not responsible for the acts, omissions, or representations of individual dealers. If you purchase from a dealer, your contract is with that dealer, and their own terms of sale apply to that transaction.

To verify whether a dealer is authorised by GSS, contact us at sales@garageshelvingsolutions.com.au.

Governing law

These Terms are governed by the laws of the State of Victoria, Australia. You agree to submit to the exclusive jurisdiction of the courts of Victoria for the resolution of any dispute arising out of or in connection with these Terms or your use of the Site.

 

Changes to these terms

GSS reserves the right to update or amend these Terms at any time. Updated Terms will be posted on the Site with a revised effective date. Your continued use of the Site following any update constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

Contact

Garage Shelving Solutions Pty Ltd
Email: sales@garageshelvingsolutions.com.au
Website: garageshelvingsolutions.com.au